There is no automated computer order form, because we will never put your Credit Card information into our computer.
Call us: (770) 383-8908 or (770) 655-5890
Click To Open A Printable Form
Sorry but we do not ship C.O.D.
E-MAIL AN ORDER:
jeremy@southernprideflagco.com
Payments can be made by Credit Cards through our PayPal Account At: jeremy@southernprideflagco.com
FAX AN ORDER:
(770) 383-8908
Be sure to give us a return fax number and phone number.
PHONE IN AN ORDER:
(770) 383-8908 or (770) 655-5890
Sorry but we do not accept collect calls.
MAIL AN ORDER:
Southern Pride Fabrications Flag Company
c/o Jeremy Davis
PO BOX 200154
Cartersville, GA
30120
Please allow enough time for mailed orders to be received by us.
Southern Pride uses U.S.P.S unless other arrangements have been made.
Southern Pride only charges what it costs for necessary shipping rates. We do not use "flat rate" at this time. We only charge what it actually costs for items to ship to customers, plus a minimal handling fee.
ABOUT YOUR ORDER:
Nearly all of our "IN-STOCK FLAGS" our on our shelves and will ship the same or next business day but we sometimes have delays.
In an attempt to fill and ship an order completely, we may hold up an order for a week or two... unless you instruct us to do otherwise
See RUSH instructions
CUSTOM ORDERS:
Allow 4 to 6 weeks manufacturing time.
OUT OF STOCK ITEMS:
May delay an order 2 - 3 weeks.
BACK ORDERS:
All of the items which you have ordered should be typed on your invoice, which is then placed inside of your package. If we could not supply an item, it will be marked either:
N/A - Not Available:
This means that we won't have that item available in any reasonable time. In that case we cancel the item from your order and issue a refund.
B/O - Back Ordered:
Back Ordered Items will be automatically shipped U.P.S. Ground as soon as the item becomes available.
RETURN POLICY:
All returns must be authorized by us prior to returning the item.
All merchandise returned for a refund is subject to a 15% restocking fee at our discretion.
It is our policy to allow three day inspection time (plus we allow time for ground shipping both ways) before return restocking fee affects your order.
RETURN SHIPPING: Is done at customer's expense.
DEFECTIVE ITEMS: Will be repaired or replaced on a no charge basis.